Live in the West Region? You still have time to set up your payment info if you pay by EFT, credit card, or debit card. If you have TRICARE Prime, TRICARE Select, TRICARE Young Adult, TRICARE Reserve Select, or TRICARE Retired Reserve, you now have until Feb. 28. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Location: 280 David L. Goldfein St., Holloman AFB, NM 88330-8273

Patient Advocate

Phone Number: 575-572-0812
Patient service is our number one priority at the 49th Medical Group. We are committed to providing all  of our patients - both internal and external - the highest quality of service available anywhere. We have many programs in effect at the 49th MDG designed to enhance satisfaction with the care and service we provide and a variety of mechanisms in which our patients can provide us with feedback by going on http://ice.disa.mil, under the 49th MDG.

The 49th MDG Patient Advocate is here to help resolve your patient care concerns. If during any visit to the 49th MDG military treatment facility, we have not succeeded in meeting your expectations, we will work to address the issue immediately. We strive for excellence in patient care. We value our patients' feedback, as it helps us to identify problems and implement improvements. If you would like to provide feedback, please contact the appropriate clinic, or section patient advocate.

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 575-572-5991

Interactive Customer Evaluation (ICE)

    Don't forget to keep your family's information up to date in DEERS!